Privacy Policy

Effective Date: 4/17/2025

Stack3d Digital Manufacturing LLC (“Stack3d”, “we”, “us”, or “our”) values your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website, request a quote, place an order, or otherwise interact with us.
By using our services, you agree to the collection and use of information in accordance with
this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • a. Personal Information
    • Name
    • Email address
    • Phone number
    • Company name
    • Billing and shipping addresses
    • Payment details (processed securely by third-party providers)
  • b. Technical Information
    • IP address
    • Browser type and version
    • Device identifiers
    • Operating system
    • Referring website URLs
    • Usage data (pages visited, time spent, etc.)
  • c. Design & Order Data
    • 3D CAD files, drawings, and other design materials
    • Order specifications, including material, quantity, and turnaround preferences
2. How We Use Your Information

We use the collected data to:

  • Fulfill your orders and provide quotes
  • Communicate with you about your order, updates, or changes
  • Improve our website, services, and customer support
  • Ensure legal and regulatory compliance
  • Detect and prevent fraud or misuse
  • Send promotional emails (only if you opt in)
3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the
following situations:

  • Service Providers: With third-party vendors (e.g., payment processors, shipping carriers, cloud hosting providers) that help us operate our business
  • Legal Requirements: When required to comply with legal obligations or protect our rights
  • Business Transfers: If Stack3d is involved in a merger, acquisition, or sale of assets
4. Data Security

We implement appropriate technical and organizational measures to protect your data.
However, no method of transmission over the Internet is 100% secure. We strive to use
commercially acceptable means to protect your personal information but cannot guarantee
absolute security.

5. Data Retention

We retain your personal and design information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Design files may be deleted upon request unless needed for quality assurance, compliance,
or legal purposes.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data
  • Object to or restrict our processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with a supervisory authority (e.g., GDPR or CCPA rights)

To exercise your rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site usage,
and deliver targeted content. You can control cookies through your browser settings.

8. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in some jurisdictions). We
do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the
“Effective Date” above and notify you as required by law.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Stack3d Digital Manufacturing LLC
674 Highland Dr, River Falls, WI 54022
Email: [email protected]